Vacancies

Membership, Marketing and Policy Support Officer

Are you passionate about the Humber region and driven to support local businesses? Do you want to play a meaningful role in shaping one of the UK’s most dynamic areas?

If so, the Hull & Humber Chamber of Commerce has a vacancy which could be right up your street!

We are looking for an enthusiastic, versatile, well-rounded self-starter with a can-do attitude who isn’t afraid to roll up their sleeves and get stuck in to a diverse range of activities.

Based at our Hull head office, you’ll bring strong communication skills, both written and verbal, and the confidence to build relationships at all levels. A genuine interest in the wider Humber region, along with an awareness of local and national politics, will be key to success in this role.

A good working knowledge of spread sheets and account management is essential, as is the ability to support the creation, planning and running of meetings, events and conferences.

You’ll need a full UK driving licence and the use of a car.

In return we offer a competitive package, flexible working and 24 days’ holiday, plus Bank Holidays.

The full job description is below.

To apply, send your CV and a covering letter outlining why you’re the right fit for this role, along with your salary expectations, to: David Hooper at d.hooper@hull-humber-chamber.co.uk.

JOB DESCRIPTION

Membership, Marketing and Policy Support Officer

PURPOSE OF JOB:  To provide wide-ranging support to the Membership and Policy departments in the management and recruitment of Members and the delivery/running of a wide range of events and policy meetings.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• To develop a sound working knowledge of all Chamber activities and to assist in relevant service delivery.
• To work principally in the Chamber’s Hull office, but with the flexibility of hybrid working at the Group Chief Executive/Managing Director’s discretion.
• To support the Managing Director and Membership and Marketing Manager in recruiting, registering and resigning members, answering queries and sending out relevant information in a professional manner as required.
• To retain in membership existing companies by raising awareness and use of membership and business services.
• Support the Managing Director, the Chamber’s Policy Executive and Membership Department in delivering and marketing Chamber events and meetings as and when required, including occasional evening working.
• To work with the Managing Director and Membership and Marketing Manager to arrange events, meetings, appointments and attend to visitors as part of the membership, policy and communications operations including organising rooms and catering as required and taking the minutes of some meetings.
• To support the delivery and development of the Chamber’s Marketing & Communications Strategy.
• To support the Managing Director and Membership and Marketing Manager in organising Chamber events and activities, which promote and retain Chamber membership, including its various databases of contacts.
• Help to raise awareness among Chamber Members of our affinity partner schemes with AXA, Westfield Health, the AA and Quest, to encourage them to take up and benefit from the schemes/services.
• To assist with all marketing activities, including the creation of printed and electronic marketing materials and campaigns through email and social media platforms.
• To support the Managing Director and Membership and Marketing Manager with the preparation of the Quarterly Economic Survey, members’ annual questionnaire and annual BCC Benchmarking, plus any other items relevant to the Chamber.
• To assist the Managing Director and Membership and Marketing Manager with the production of the Chamber’s Business Intelligence Magazine, Diary, Calendar and all other publications as and when required.
• To ensure the Chamber’s Health and Safety Policy is fully implemented by accepting personal responsibility for one’s own Health and Safety in accordance with Company requirements.
• To carry out any duties required on a day-to-day basis for the efficient operation of the Chamber of Commerce.

GENERAL:

The above principal duties and responsibilities do not include or define all tasks which may be required to be undertaken by the postholder. The duties and responsibilities may vary without changing the general character of the duties or the level of responsibilities entailed.